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Defective vehicles must be removed from the scene of the incident with Tow Trucks.
Calling the Towing Service differs in the Game Mode with or without Control Centre connection.
In the game mode without control centre, you can either have the tow truck called by police units or you can order it via the alerting menu under Miscellaneous or via the quick selection "ASF".

In the case of operations with many injured people and, above all, many patients requiring an emergency physician, an emergency physician bottleneck can quickly arise. To ensure that the patients can still be transported away, the LNA can suspend emergency physician escort. However, this only works when there are at least 5 patients on a call. How does it work?

Dummy events are missions that are generated by the control center and have no associated fires, etc.. These can be used, for example, for realism missions such as medical services, which are not yet in the game or also to send vehicles to a certain location on the map.