You need to Patch your game to the latest 4.2.0 Version.
Take a look here: https://world-of-emergency.com/patch
I updated the game and it finally worked. Thank you for your support 
Gary Sanderson
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- Mitglied seit 29. September 2023
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Beiträge von Gary Sanderson
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Could you please provide us the latest log-file from %AppData%\Promotion Software GmbH\EMERGENCY 5\log
here
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Did you sync your windows clock?
Yes I did
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Check your installation for errors, maybe you need to synchronise your clock once in a while, the modification relies on your clock working properly.
I've checked my installation and used the "exact file verification" in the launcher, still no luck
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I just bought and installed the game, played it once and install Luedenscheid mod. But when I launch the mod, it saids "Unkown version". What should I do?