Privacy Policy

This translation is for informational purposes only. The legally binding version is the German "Datenschutzerklaerung".

1. Privacy at a Glance

General Information

We have prepared this privacy policy (version dated 09/04/2026) in order to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data ("data" for short) we, as the controller, and processors engaged by us (for example providers) process, will process in the future, and what lawful options you have. The terms used are intended to be gender neutral.

In short: we provide you with comprehensive information about the data we process about you.

Privacy policies often sound very technical and use legal terminology. This privacy policy, however, is intended to describe the most important matters as simply and transparently as possible. Where it serves transparency, technical terms are explained in a reader-friendly way, links to further information are provided, and graphics may be used. We therefore inform you in clear and simple language that, in the course of our business activities, we only process personal data where there is a corresponding legal basis. That is certainly not possible if one gives extremely brief, unclear, and legalistic explanations, as is often standard on the internet when it comes to data protection. We hope you find the following explanations interesting and informative and that there may be one or two pieces of information you did not previously know.

If you still have questions, please contact the responsible body named below or in the legal notice, follow the provided links, and consult further information on third-party websites. Our contact details can of course also be found in the legal notice.

Scope

This privacy policy applies to all personal data processed by us within the company and to all personal data processed by companies commissioned by us (processors). By personal data we mean information within the meaning of Art. 4 No. 1 GDPR, such as a person's name, email address, and postal address. The processing of personal data enables us to offer and bill our services and products, whether online or offline. The scope of this privacy policy includes:

  • all online presences (websites and online shops) operated by us
  • social media presences and email communication
  • mobile apps for smartphones and other devices
  • the Ludenscheid Launcher including the Emergency Ludenscheid modification
  • Discord integrations and Discord-supported multiplayer functions
  • the Ludenscheid API

In short: this privacy policy applies to all areas in which personal data is processed in a structured manner within the company through the channels named above. Should we enter into legal relations with you outside these channels, we will inform you separately where necessary.

In the following privacy policy, we provide transparent information about the legal principles and provisions, that is, the legal bases of the General Data Protection Regulation, that allow us to process personal data.

As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016. You can, of course, read this EU General Data Protection Regulation online on EUR-Lex, the access point to EU law, at https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=celex%3A32016R0679.

We only process your data if at least one of the following conditions applies:

  1. Consent (Art. 6(1)(a) GDPR): You have given us your consent to process data for a specific purpose. An example would be contacting us by email if you voluntarily provide corresponding information.
  2. Contract (Art. 6(1)(b) GDPR): In order to fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a purchase contract with you, we require personal information in advance.
  3. Legal obligation (Art. 6(1)(c) GDPR): If we are subject to a legal obligation, we process your data. For example, we are legally obliged to retain invoices for accounting purposes. These usually contain personal data.
  4. Legitimate interests (Art. 6(1)(f) GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data in order to operate our website securely and efficiently. Such processing therefore constitutes a legitimate interest.

Other conditions such as processing in the public interest, the exercise of official authority, or the protection of vital interests generally do not arise in our case. If such a legal basis should nevertheless be relevant, it will be indicated at the appropriate place.

In addition to the EU Regulation, national laws also apply:

  • In Austria, this is the Federal Act concerning the Protection of Natural Persons with regard to the Processing of Personal Data (Datenschutzgesetz), abbreviated DSG.
  • In Germany, the Federal Data Protection Act (BDSG) applies.

If further regional or national laws apply, we will inform you about them in the following sections.

Storage Periods

As a general rule, we store personal data only for as long as is absolutely necessary to provide our services and products. This means that we delete personal data as soon as the reason for processing no longer applies. In some cases, we are legally obliged to retain certain data even after the original purpose no longer applies, for example for accounting purposes. If you request the deletion of your data or revoke your consent to data processing, the data will be deleted as quickly as possible, provided there is no obligation to retain it.

Where necessary to safeguard our legitimate interests, we may continue to store certain data in a restricted form beyond active use. This applies in particular to data required to detect and prevent abuse, to enforce and document player exclusions, bans, or other sanctions, to prevent fraud and circumvention attempts, to maintain IT and system security, for anti-cheat measures, and to assert, exercise, or defend legal claims. The legal basis for this is Art. 6(1)(f) GDPR. In such cases, we limit storage to the data necessary for these purposes and regularly review whether further retention is still required.

Data Collection on Our Website

Data processing on this website is carried out by the website operator. The operator's contact details can be found in the legal notice of this website.

Your data is collected, on the one hand, when you provide it to us. This may, for example, be data that you send to us by email to the address stated in the legal notice.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (for example internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this and any further questions on the subject of data protection, you may contact us at any time using the address stated in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in this privacy policy under "Right to Restriction of Processing".

2. General Information and Mandatory Notices

Data Protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission on the internet (for example when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information About the Controller

The controller responsible for data processing on this website is:

Jean-Michael Bergmann

Mitterweg 16

83346 Bergen

Germany

Further contact details can be found in the legal notice of this website.

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (for example names, email addresses, or similar).

Many data processing operations are only possible with your express consent. You may revoke consent already given at any time. An informal notification by email is sufficient for this purpose. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on those provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint With the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, Restriction, Erasure, and Rectification

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing and, where applicable, a right to rectification, restriction, or deletion of this data. For this purpose, and for further questions on the subject of personal data, you may contact us at any time using the address stated in the legal notice.

To ensure that data is not disclosed to unauthorized third parties or deleted at their request, we reserve the right to request proof of identity for corresponding requests, for example confirmation via the registered email address.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time using the address stated in the legal notice for this purpose. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may, apart from being stored, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

3. Data Collection

Cookies

Some of the website pages use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions desired by you are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (for example cookies for analyzing your surfing behavior) are stored, they are treated separately in this privacy policy.

This cookie policy was created and updated by CookieFirst.com.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; for this purpose, server log files must be recorded.

Ludenscheid API

The Ludenscheid API serves the following purposes:

  • versioning of the modification (preload, release, ...)
  • connection and communication between the modification and the control center
  • anti-cheat system
  • user permissions (beta testing, team management, exclusion of players, ...)
  • generation of statistics (play time, generated events, participants in a round, ...)
  • assignment and organization of Discord-supported multiplayer rounds

When the modification is started, technical and gameplay-related data is transmitted in order to provide the online functions and communication with the Ludenscheid API. For this purpose, the following data is transmitted from Emergency to the Ludenscheid API:

  • Emergency username
  • IP address
  • Discord ID

The collected data is generally stored only for as long as necessary to provide the modification, the dispatch center, multiplayer functions, and associated statistics. If you request deletion, we will delete the data unless statutory retention obligations or overriding legitimate interests prevent this. Individual identification, log, and verification data may also be stored after the end of use if and for as long as this is necessary to prevent abuse, enforce player exclusions or sanctions, detect multiple accounts or ban circumvention, investigate security incidents, or secure legal claims. In such cases, we limit further storage to the minimum required.

Registration on This Website

You can register on our website in order to use additional functions on the site. We use the data entered for this purpose only for the use of the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes in the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.

The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Registration With Google

Instead of direct registration on our website, you can register with Google. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

If you decide to register with Google, you will automatically be redirected to Google's platform. There you can log in with your usage data. As a result, your Google profile is linked to our website or our services. Through this link, we gain access to the data stored with Google. This primarily includes:

  • email address stored with Google
  • Google ID

This data is used to set up, provide, and personalize your account.

Registration with Google and the associated data processing operations are based on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time with effect for the future.

Further information can be found in Google's terms of use and privacy policy at https://policies.google.com/terms?hl=de, https://www.google.com/intl/de/+/policy/pagesterms.html, and https://policies.google.com/privacy?hl=de.

Registration With Discord

Instead of direct registration on our website, you can register with Discord. The provider of this service is Discord Inc., 444 De Haro Street, Suite 200, San Francisco, CA 94107, USA.

If you decide to register with Discord, you will automatically be redirected to Discord's platform. There you can log in with your usage data. As a result, your Discord profile is linked to our website or our services. Through this link, we gain access to the data stored with Discord. This primarily includes:

  • Discord display name or username
  • email address stored with Discord, if released by the provider
  • Discord ID

This data is used to set up, provide, and personalize your account.

Registration with Discord and the associated data processing operations are based on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time with effect for the future.

Further information can be found in Discord's privacy policy at https://discord.com/privacy.

Registration With Steam

Instead of direct registration on our website, you can register with Steam. The provider of this service is Valve Corporation, P.O. Box 1688, Bellevue, WA 98009, USA.

If you decide to register with Steam, you will automatically be redirected to Steam's platform. There you can log in with your usage data. As a result, your Steam profile is linked to our website or our services. Through this link, we gain access to the data stored with Steam. This primarily includes:

  • Steam name or profile name
  • Steam ID or the unique Steam identifier transmitted to us

This data is used to set up, provide, and personalize your account.

Registration with Steam and the associated data processing operations are based on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time with effect for the future.

Further information can be found in Steam's privacy policy at https://store.steampowered.com/privacy_agreement/.

Processing of Customer and Contract Data

We collect, process, and use personal data only insofar as it is necessary for the establishment, content design, or modification of the legal relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data concerning the use of our internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer Upon Conclusion of a Contract for Services and Digital Content

We transfer personal data to third parties only if this is necessary within the scope of contract processing, for example to the credit institution entrusted with payment processing.

Any further transfer of data does not take place or only takes place if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

4. Newsletter

Newsletter Data

If you wish to subscribe to the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

The data you have stored with us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes remains unaffected by this.

5. Plugins and Tools

YouTube

Our website uses plugins from the Google-operated site YouTube. The operator of the pages is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit one of our pages equipped with a YouTube plugin, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device. With the help of these cookies, YouTube can obtain information about visitors to our website. This information is used, among other things, to collect video statistics, improve usability, and prevent fraud attempts. The cookies remain on your device until you delete them.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in YouTube's privacy policy at https://policies.google.com/privacy?hl=de.

Vimeo

Our website uses plugins from the Vimeo video portal. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages equipped with a Vimeo plugin, a connection to Vimeo's servers is established. The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged into Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

The use of Vimeo is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Vimeo's privacy policy at https://vimeo.com/privacy.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and in making it easy to find the locations specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

More information on the handling of user data can be found in Google's privacy policy at https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

reCAPTCHA is used to check whether data entered on our websites is entered by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (for example IP address, length of stay of the website visitor on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

Data processing is carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offers against abusive automated spying and spam.

Further information on Google reCAPTCHA and Google's privacy policy can be found at https://policies.google.com/privacy?hl=de and https://www.google.com/recaptcha/intro/android.html.

SoundCloud

Plugins from the social network SoundCloud (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, United Kingdom) may be integrated on our pages. You can recognize the SoundCloud plugins by the SoundCloud logo on the affected pages.

If you visit our pages, a direct connection between your browser and the SoundCloud server is established after the plugin is activated. SoundCloud thereby receives the information that you have visited our site with your IP address. If you click the "Like" button or the "Share" button while logged into your SoundCloud user account, you can link and/or share the content of our pages with your SoundCloud profile. This allows SoundCloud to associate your visit to our pages with your user account. We point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by SoundCloud.

The use of SoundCloud is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the widest possible visibility on social media.

Further information can be found in SoundCloud's privacy policy at https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our pages with your SoundCloud user account, please log out of your SoundCloud user account before activating content from the SoundCloud plugin.

Dailymotion

Our website uses plugins from the Dailymotion video portal. The provider is Dailymotion, 140 boulevard Malesherbes, 75017 Paris, France.

If you visit one of our pages equipped with a Dailymotion plugin, a connection to Dailymotion's servers is established. The Dailymotion server is informed which of our pages you have visited. Dailymotion also obtains your IP address. This also applies if you are not logged into Dailymotion or do not have a Dailymotion account.

If you are logged into your Dailymotion account, you enable Dailymotion to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Dailymotion account.

The use of Dailymotion is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Dailymotion's privacy policy at https://www.dailymotion.com/legal/privacy.

GitHub

Our website uses plugins from the online service GitHub. The provider is GitHub, Inc., 88 Colin P Kelly Jr St, San Francisco, CA 94107, USA.

If you visit one of our pages equipped with a GitHub plugin, a connection to GitHub's servers is established. The GitHub server is informed which of our pages you have visited. GitHub also obtains your IP address. This also applies if you are not logged into GitHub or do not have a GitHub account. The information collected by GitHub is transmitted to the GitHub server in the USA.

If you are logged into your GitHub account, you enable GitHub to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your GitHub account.

The use of GitHub is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in GitHub's privacy policy at https://help.github.com/articles/github-privacy-statement/.

Spotify

Our website uses plugins from the online service Spotify. The provider is Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden.

If you visit one of our pages equipped with a Spotify plugin, a connection to Spotify's servers is established. The Spotify server is informed which of our pages you have visited. Spotify also obtains your IP address. This also applies if you are not logged into Spotify or do not have a Spotify account.

If you are logged into your Spotify account, you enable Spotify to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Spotify account.

The use of Spotify is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Spotify's privacy policy at https://www.spotify.com/de/legal/privacy-policy/.

Instagram

Our website uses plugins from the online service Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you visit one of our pages equipped with an Instagram plugin, a connection to Instagram's servers is established. The Instagram server is informed which of our pages you have visited. Instagram also obtains your IP address. This also applies if you are not logged into Instagram or do not have an Instagram account. The information collected by Instagram is transmitted to the Instagram server in the USA.

If you are logged into your Instagram account, you enable Instagram to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Instagram account.

The use of Instagram is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Instagram's privacy policy at https://instagram.com/about/legal/privacy/.

Twitch

Our website uses plugins from the online service Twitch. The provider is Twitch Interactive, Inc., 225 Bush Street, 6th Floor, San Francisco, CA 94104, USA.

If you visit one of our pages equipped with a Twitch plugin, a connection to Twitch's servers is established. The Twitch server is informed which of our pages you have visited. Twitch also obtains your IP address. This also applies if you are not logged into Twitch or do not have a Twitch account. The information collected by Twitch is transmitted to the Twitch server in the USA.

If you are logged into your Twitch account, you enable Twitch to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Twitch account.

The use of Twitch is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Twitch's privacy policy at https://www.twitch.tv/p/legal/privacy-policy/.

Twitter

Our website uses plugins from the online service Twitter. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

If you visit one of our pages equipped with a Twitter plugin, a connection to Twitter's servers is established. The Twitter server is informed which of our pages you have visited. Twitter also obtains your IP address. This also applies if you are not logged into Twitter or do not have a Twitter account. The information collected by Twitter is transmitted to the Twitter server in the USA.

If you are logged into your Twitter account, you enable Twitter to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Twitter account.

The use of Twitter is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Twitter's privacy policy at https://twitter.com/de/privacy.

Facebook

Our website uses plugins from the online service Facebook. The provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you visit one of our pages equipped with a Facebook plugin, a connection to Facebook's servers is established. The Facebook server is informed which of our pages you have visited. Facebook also obtains your IP address. This also applies if you are not logged into Facebook or do not have a Facebook account. The information collected by Facebook is transmitted to the Facebook server in the USA.

If you are logged into your Facebook account, you enable Facebook to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Facebook account.

The use of Facebook is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in Facebook's privacy policy at https://de-de.facebook.com/about/privacy/.

6. Payment Providers

PayPal

On our website, we offer payment via PayPal, among other methods. The provider of this payment service is PayPal (Europe) S.a r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

If you choose payment via PayPal, the payment data you enter will be transmitted to PayPal.

The transfer of your data to PayPal is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing for the fulfillment of a contract). You have the option of revoking your consent to data processing at any time. A revocation does not affect the validity of data processing operations carried out in the past.

7. Keycloak

Keycloak is used in numerous projects for authentication and authorization in web applications and is an open-source identity and access management (IAM) solution designed for the development of modern applications and services.

With Keycloak, we offer users the option to log in with existing Google, Discord, and Steam accounts. It is therefore not necessary to create a new account. We store only the profile data required for account creation and login, in particular first and last name, email address where transmitted by the respective provider, and the unique identifier of the linked third-party account. All other data remains with the respective provider. A link between our Keycloak instance and the third-party accounts can be removed at any time in the account dashboard.

Deletion of the data stored by us can be requested. Unless statutory retention obligations or overriding legitimate interests prevent this, we will delete such data. However, we may continue to store individual account or evidence data if this is necessary for abuse prevention, to prevent the circumvention of bans or player exclusions, to secure our systems, or to assert, exercise, or defend legal claims. The legal basis for this is Art. 6(1)(f) GDPR.

8. Control Center

An account is required to use the Emergency Ludenscheid control center. Registration and login take place via our forum.

What data is stored in the control center when an account is registered?

Emergency username

Special use of the username:

There is a community high score list in which game data such as the number of missions, patient transports, and so on is listed and linked to the respective username.

Who has access to the data and to what extent?

The owner of the "Emergency Ludenscheid" project - full access

Server administrators of the control center - full access

To ensure data protection compliant processing, we have concluded data processing agreements with all persons involved in administration and server administration.

Deletion of the data stored by us can be requested. If data is no longer required for the ongoing operation of the control center, we will delete it. However, we may continue to store individual identification and log data on the basis of Art. 6(1)(f) GDPR insofar as this is necessary to prevent abuse, trace security-relevant incidents, enforce player exclusions, or defend against legal claims.

In the event of account deletion, your posts will be anonymized, for example by changing the author name to "Guest1234". There is no entitlement to complete deletion of discussion posts if this would impair the integrity and context of existing discussions (Art. 17(3)(a) GDPR).

9. High Score / Statistics

A high score / statistics page has been created for the community where data such as play time, missions, and so on is collected. This only works when using the Emergency Ludenscheid control center.

What data is stored in the statistics?

Username of the control center dispatcher

Usernames of the players in a session

Who has access to the data and to what extent?

The owner of the "Emergency Ludenscheid" project - full access

Server administrators of the control center - full access

Deletion of the data stored by us can be requested. Statistical data is deleted or anonymized as soon as it is no longer required for the respective purpose. Insofar as this is necessary to safeguard the integrity of the statistics, prevent manipulation, assign player exclusions, or defend against abuse, we may continue to store individual associated evidence data on a temporary basis on the basis of Art. 6(1)(f) GDPR.

10. Transparency Notice on Changes

Last updated on 09/04/2026.

As part of this update, the following points were added or specified in particular:

  • storage periods, deletion periods, and legitimate interests for abuse prevention, IT security, anti-cheat detection, and the enforcement of player exclusions and sanctions
  • data processing in the Ludenscheid API, in particular for the use of Discord-supported multiplayer functions and the processing of the Discord ID
  • the actually offered third-party logins via Google, Discord, and Steam
  • notes on contacting us via the contact details stated in the legal notice instead of via a contact form
  • a transparency notice about the possible request for proof of identity for information, rectification, or deletion requests
  • the rule on anonymization of posts in the event of account deletion where complete deletion would impair the context of existing discussions